Support Portal

How to connect to the Cloud Management Platform

You connect to the Cloud Management Platform using the Management VPN. When connected, you will have network connectivity to all of the cloud-based management consoles that are used in conjunction with each server as well as network connectivity to all servers relevant to you as a Service Provider, and DNS name resolution to all Virtual Machines using the FQDN.

The credentials to access the various tools and to RDP onto Virtual Machines will be the same for any future server for which you are the Service Provider using your Management account credentials.

To connect via VPN to the Cloud Management Platform you need the following:

  • Your Management account username and password. If you don't have your Management account details, please submit a support request to us. 
  • The OpenVPN client on your computer.

            For Windows OS instructions please click here
            For Mac OS X instructions please click here
            For Linux OS instructions please click here

The Commissioning Console is at http://commission.prolianteasyconnect.com and the Monitoring Console is at http://monitor.prolianteasyconnect.com

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