You can reset the password of a user using the User Control Console.
You can find out the URL for the User Control Console from the Commissioning Console.
(The URL will be in the format http://zhapui-00.corp.domain.com. You will need to replace corp.domain.com with the Active Directory Domain name of the server.)
To do this, follow these steps:
Step 1: Log into the User Control Console.
Step 2: Click on the Users Tab at the top of the page.
Step 3: Click on the name of the user account you wish to reset the password for.
Step 4: Click on the Edit button.
Step 5: Select the check box next to Reset Password.
Step 6: Click on the Confirm button.
The new password will be displayed on the web page.