Support Portal

How to reset the password of an existing user

You can reset the password of a user using the User Control Console.  

You can find out the URL for the User Control Console from the Commissioning Console.

(The URL will be in the format http://zhapui-00.corp.domain.com. You will need to replace corp.domain.com with the Active Directory Domain name of the server.)

To do this, follow these steps:

Step 1: Log into the User Control Console.

Step 2: Click on the Users Tab at the top of the page.

Step 3: Click on the name of the user account you wish to reset the password for.

Step 4: Click on the Edit button.

Step 5: Select the check box next to Reset Password.

Step 6: Click on the Confirm button.

The new password will be displayed on the web page.

 

Was this article helpful? 0 out of 0 found this helpful
Have more questions? Submit a request